Frequently asked questions

Yes. Capture (dictation, photos, notes) is offline-first: everything is saved on your phone and uploads automatically when the network comes back. A dead zone is a normal case, not an error.

No. The AI uses YOUR price library. If a quantity wasn't dictated, it never invents it: it adds it to a list of open questions. Uncertain lines are flagged for review.

Yes: HST (NB, NS, PE, NL, ON), GST + QST in Quebec, GST + PST elsewhere. Rates are applied automatically and itemized on the quote.

Partly, and deliberately so. You set a start date, a duration and an assigned member; you see your jobs by week or by month; an .ics export sends them into Google Calendar or Apple Calendar. There is no drag-and-drop, no dispatch, no timesheets, no GPS and no two-way sync: Devik feeds your calendar, it does not replace it.

They get a link (email, SMS or WhatsApp), review the quote online, download the PDF and sign with their finger with consent. You're notified immediately, with a timestamp as proof.

Yes. If your quote carries a payment schedule (30/40/30, 50/50…), the first step is invoiced as soon as the client signs, and they can pay right away — by Interac e-Transfer or by card. The terms are shown BEFORE they sign, never after. And paying stays optional: their signature is valid either way.

Never. If you enable card payments, the money goes DIRECTLY to your own Stripe account: Devik never holds it. You carry the transaction fees and any disputes, as you would with a terminal. Interac e-Transfer is presented first — it costs you nothing.

Yes. A standalone invoice is created directly: same number sequence, same tax, same portal, same reminders, same export. It stays out of your quote statistics, so your acceptance rate stays accurate.

No, and that is deliberate. Text is a signal alongside email: sending a quote, reminders. The number is not monitored — a reply gets an automatic message pointing back to the link or to your phone. No inbox, no campaigns.

You enter expenses as you go, with a photo of the receipt taken at the counter. Devik compares the planned cost — the one from your library — with the real cost and shows the gap in margin points. An employee can enter an expense without ever seeing your margin.

Yes. Each quote has its own language: a francophone contractor can send an English quote (and vice-versa). The interface, PDF and portal follow.

At sign-up, your account is pre-loaded with 30 to 50 realistic items for your trade in Atlantic Canada — clearly marked as starter values to adjust to YOUR prices.

Only the ones you pick, one at a time: by default a photo stays internal. The ones you publish are re-encoded before they go out — GPS location and capture time do not travel with them, and your original stays untouched.